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Food & Alcohol Delivery
FAQS
Explore our knowledge base of Frequently Asked Questions and find a solution to your query.
How does Snappy Shopper work?
Do you offer both "delivery" and "click and collect" services?
Can I pay in cash?
What happens if an item is out of stock?
Something went wrong with my order, what do I do?
Why was my order rejected?
Service Charge
Do I need a smartphone to place an order?
What if no stores are listed?
How can I create an account?
What should I do if I have forgotten my password?
How can I update the email address used for my account?
Do you accept phone orders?
When will I be charged for my order?
How can I add or edit my card details?
What should I do if I run into issues when trying to pay by card?
Is there a way to opt out of substitutions?
What should I do if the estimated delivery time given to me by the store is not suitable?
How can I join Snappy Shopper as a retailer?
Do you hire delivery drivers?